Order Processing Timeframes
- In stock orders are processed within 2 business days.
- Items that are not in stock are processed with our suppliers and normally received within 2 to 3 weeks.
Shipping Costs
- Orders in Ontario under $100 are charged a delivery fee of $9.99
- Orders in Ontario over $100 are offered free delivery.
- All other provinces the cost of delivery is currently $15.00
Shipping Carriers
Canada post Regular Parcel. Once your order is shipped you will receive an email with the tracking details. Parcels normally arrive within 2 business days.
Shipments to International Addresses
At this time, we are unable to accept or ship international orders.
Order Pick Up Option
Please select pick up at checkout to avoid paying for any shipping charges. Pick up is offered in Mississauga at the cross streets of Dixie Rd. and Rathburn Road. You will be provided with the exact address once the order is ready for pick up. We currently only provide contactless porch pick up due to Covid19 restrictions.
Returns & Exchanges Policy
- Items must be in their original condition: unwashed and unworn. Items not in this condition will not be accepted. Items which are damaged or defective may be returned at any time. Sale items cannot be returned or exchanged.
- Returns/Exchanges are the customers responsibility. Arrangements can be made to drop off your items in person should you not wish to pay for the return postage.
- Notify us within 7 days of receiving your items of your need to Return/Exchange. To receive a refund for items returned by mail, items must be received within 10 business days.
- Refunds will be applied in the original method of purchase. Store Credit can be applied for exchanges.